Shipping Manager

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits!

AMC MSM, a division of Patrick Industries, is hiring a Shipping Manager to join their operations team in Elkhart, IN. The Shipping Manager oversees all shipping operations, ensuring timely, accurate, and secure shipments. This position plays a key role in planning logistics, monitoring transportation performance, and fostering cross-functional collaboration. The ideal candidate is a hands-on leader with a strong understanding of shipping systems, DOT compliance, and continuous improvement practices.

Responsibilities Duties:

• Oversee daily workflow of the shipping department; schedule and organize staff to ensure full coverage across shifts.
• Hire, train, and develop new shipping employees.
• Conduct timely and constructive performance evaluations.
• Handle discipline and terminations in accordance with company policy.
• Provide ongoing coaching and support to subordinate employees.
• Monitor and manage shipping performance using Fleetmatics or similar GPS tracking software to ensure efficiency and proper routing of trucks.
• Lead planning and execution of effective logistics strategies, including load planning, route efficiency, and coordination with vendors and internal teams.
• Ensure compliance with DOT regulations, company policies, and safety procedures.
• Actively participate in shipability meetings to stay informed about product changes, shipping readiness, and operational updates.
• Collaborate closely with production, logistics, and customer service to resolve shipping challenges and avoid delays.
• Analyze and understand ERP shipping data (Microsoft Dynamics 365); assist with reading, interpreting, and updating shipping reports.
• Operate and train others in the safe use of forklifts and other warehouse equipment as needed.
• Research and recommend new tools, processes, or improvements to enhance shipping performance.
• Complete and maintain all required documentation and management reports accurately and on time.
• Maintain a clean and organized shipping area including outside shipping area and inside.
• Pick coils to be shipped.
• Point of contact for claims and returns.
• Skid count.
• Perform other related duties as assigned.

Qualifications and Skills:

• High school diploma or equivalent required; Associate degree preferred.
• Minimum 5 years of experience in shipping/logistics, with at least 2 years in a supervisory or leadership role.
• Strong knowledge of DOT compliance requirements and shipping regulations.
• Experience using ERP systems (preferably Microsoft D365) to manage shipments and review reports.
• Familiarity with Fleetmatics or similar logistics tracking systems.
• Excellent communication, leadership, and interpersonal skills.
• Strong computer proficiency, especially with Microsoft Excel.
• Proven ability to plan logistics, solve problems, and manage multiple priorities.
• Must be certified or able to become certified to operate a forklift.
• Must be able to lift up to 25 pounds.
• Must be able to traverse and access all areas of the warehouse and shipping yard.
• Ability to operate warehouse machinery and forklifts safely.
• A high level of personal integrity (self-esteem, confidence, honesty, and respect) are necessary qualities
• Ability to maintain poise when dealing with difficult situations
• Align with Patrick Industries “BETTER Together” mentality by pursuing Balance, Excellence, Trust, Teamwork, Empowerment, and Respect within the organization

At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces Individually, as Teams, with our Business Units, with our Customers, our Communities and within our entire Patrick family.

Patrick is an Equal Opportunity Employer.