Dispatcher

Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits!

Indiana Transport, a division of Patrick Industries, is currently hiring an energetic Dispatcher to join their growing team. As a Dispatcher, you will be the first point of contact for employees at Indiana Transport and External Customers to provide support as needed. The position is a fast-paced role with changing priorities throughout the day and will work closely with Departments throughout the facility to provide additional support as needed.

Responsibilities and Duties:

Responsibilities will include, but will not be limited to;

• Act as a point of contact to candidates and build influential candidate relationships during the interview and selection process
• Establish and develop solid working relations with hiring managers, recruiters, and drivers
• Support internal Teams to maximize effectiveness of recruiting
• Coordinate daily deliveries of RVs through consistent communication with drivers
• Assign driver loads and plan routes for delivery
• Track in transit loads
• Speak with customers and supervisors to resolve problems and requests
• Act as main point of contact for drivers, clients, and vendors
• Track and maintain communication about driver performance
• Keep an organized log for customer requests and inventory
• General data entry
• Answering a multiline phone system
• Other miscellaneous office duties

Qualifications and Skills:

• 1+ years’ experience working in Customer Service, Purchasing or other distribution or manufacturing support preferred
• Excellent telephone skills reflecting a positive, professional, customer focused attitude
• Strong interpersonal skills, able to work with staff at all levels and in a team environment
• Strong attention to detail and problem solving skills, possessing a sales aptitude and interested in preventing errors and solving problems
• Strong written and oral communication skills. Must have the ability to communicate potential problems in a professional manner
• Ability to learn and embrace specific order management procedures and to follow instructions and policies related to order management
• Self-motivated with the ability to prioritize multiple projects under tight deadlines and work independently with little to no oversight
• Strong accountability and follow-through skills
• A high level of personal integrity (self-esteem, confidence, honesty, and respect) are necessary qualities
• Align with Patrick Industries “BETTER Together” mentality by pursuing Balance, Excellence, Trust, Teamwork, Empowerment, and Respect within the organization

At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces Individually, as Teams, with our Business Units, with our Customers, our Communities and within our entire Patrick family.

Patrick is an Equal Opportunity Employer.